The Requirements

To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit you also should have a background that will prepare you for success in driving business that supports patients -- a unique "class" of customer. This may include experience in one or more of the following areas, and we also are open to hearing about what makes you a great fit:

• Durable medical goods, ideally prosthetics.
• Sales/business development.
• Working directly with patients in physical or occupational therapy.

In addition, you also will need:

• A bachelor's degree or an equivalent combination of education and experience. Quick question for you - click here
• A proven ability to develop and maintain lasting relationships with key industry players, ideally in the medical community.
• A strategic mindset and the ability to see the "big picture."
• Strong listening, verbal and written communication skills, including the ability to present in various formal and informal settings.
• Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Existing contacts in the medical, health insurance, PT/OT/rehab community or other relevant groups in this region are a plus.
• Knowledge of or experience with the field of prosthetics is a plus.

Just as important as your experience and skills will be the following characteristics and competencies:

• Compassion for patients and a passion for our mission.
• Strong organizational skills, including the ability to multitask and prioritize.
• An outgoing personality and a professional demeanor and appearance.
• Flexibility.
• Initiative, self-motivation and excellent anticipation skills.
• The ability to be effective in a high-pressure environment.
• A high degree of confidentiality and integrity.

You will cover a multi-state region in the upper Midwest, although you will focus a good deal on the greater Kansas City area. You will travel quite a bit by car; for example, you may spend two to three days a week in Kansas City and then drive to St. Louis or Des Moines for a couple of days. In some cases you may fly. You should expect to travel overnight about 25% of the time in your first year.

We'll look to you to be flexible in your hours and schedule to accommodate activities like presenting early in the morning to the team in a physical therapy practice, holding a lunch'n'learn at a physician office, meeting a hospital administrator for dinner or attending conferences or trade shows over the weekend.

Pictured: The Bebionic 3 is a multi-articulating myoelectric hand made by RSL Steeper. The hand features 14 different grip patterns and hand positions, including the unique mouse grip for using a computer mouse, trigger grip for using spray bottles, and precision grip for securely handling small items.

Role Overview

Reporting to the National Director, Business Development and Clinical Manager, you will join a team that includes six other Business Development Managers in Centers of Excellence around the country. We are relocating a CoE from Waterloo, Iowa to Kansas City, but the regions are not "drawn in ink." Potential patients may choose to go to any of our CoEs. For example, a patient you source may choose to go to the Minneapolis CoE, but we work out the incentives accordingly.

While you will be able to take advantage of some existing relationships in this region, your focus will be on driving new business into the CoE. Your success in this effort will depend on your ability to build and nurture relationships with prospective and existing referral sources and patients. Referral sources will include physicians, case managers, insurance companies, therapists and other groups working with this patient population. Key objectives will include promoting awareness and understanding of the AAD brand, markets/populations served, services available, and current and emerging technologies used to provide those services. Quick question for you - click here

Another key area of focus will be on collaborating with the Clinical Manager in Kansas City to ensure the CoE maintains the kind of environment that optimizes the patient experience.

Note: this is a high level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Pictured: when it comes to getting out and getting active, a unique, custom-made prosthesis can be exactly the tool that's needed. We are experts in designing and creating innovative activity-specific devices that our patients you get into all kinds of hobbies, sports and recreation.

Role Specifics

Your specific activities in this position will fall into seven main areas. In the area of Business development you will:

• Promote AAD brand and mission awareness and model the company's value of excellence as the face of AAD to the local medical community.
• Engage, develop and maintain relationships with individuals and groups involved in the field of prosthetics that have the capability of providing patient connections.
• Host and/or attend meetings, lunches/dinners and events to network with prospective and current referral sources.
• Attend and/or staff AAD booth at conferences and tradeshows.
• Follow up with all referral source leads in a timely manner.
• Schedule and deliver educational in-services and presentations that promote AAD and its mission, services, technologies and competitive differentiation.
• Listen to providers' wants and needs and tailor conversations and presentations accordingly.
• Provide updates on patient progress to foster confidence in AAD and encourage and/or positively reinforce the referral decision.
• Expand the CoE's geographic reach and regional patient footprint.

The area of planning and architecture includes anticipating future workflow and planning to ensure proper resources or systems are in place to handle the work, and developing the long-term organizational "architecture" including preparing for the transitions necessitated by growth and changes in the marketplace. Activities in this area will include:

• Participating in the strategic business development planning process.
• Participating in the development of target marketing and PR strategies.
• Creating an annual local/regional business development plan including assigning priority status and developing targeted tactics for reaching high potential referral sources.
• Planning a schedule of visit rotations to existing and potential referral sources based on priority status and consistency goals.
• Creating a calendar of outside business development events.

Coordination activities relate to internal interactions across functions, divisions and geographic locations that serve to integrate the organization. In this area you will:

• Partner with the clinical team to develop and deliver in-services and presentations.
• Share patient/doctor information with the clinical team as appropriate.
• Coordinate with administrative staff to schedule BDM-directed referrals for patient evaluations.
• Coordinate and share insights with BDMs in other regions.
• Participate in weekly meeting with Center practitioners and staff.
• Participate in Business Development team conference calls.
• Meet and/or communicate regularly with the Clinical Manager and/or National Director of Business Development to deliver status updates.

With regard to documentation, reporting and compliance, you will:

• Maintain a log of all patient referrals and their respective referral source.
• Track and report on total number of referrals and referrals by individual referral source on a quarterly basis.
• Assist in obtaining physician signatures for authorization purposes.
• Update computerized patient information files (CRM).
• Submit a weekly Business Development Report to the Clinical Manager and Director of Business Development.
• Maintain vendor credentialing.

Your patient relations activities will include:

• Following up on patient leads.
• Providing education to patients and their families.
• Checking in with patients periodically to see how they are doing and encourage them to call on you as a resource for any questions or concerns that may arise.
• Developing and maintaining relationships with existing patients.

In the area of research you will:

• Research local businesses to identify potential referral sources.
• Research prospective referral sources to qualify and prioritize their potential and acquire knowledge that can be used to engage them.
• Read relevant trade and news articles and research new technologies to gain information and insights that can be used in building relationships with doctors.

With regard to team support you will:

• Support the company's strategic planning process.
• Contribute to an environment of personal and professional growth for yourself and others.
• Create an environment of empathy, creativity and learning.
• Align expectations through conversation/communication.
• Work with colleagues to proactively solve problems in alignment with company strategies and resources.

Note: this is a detailed description of the role. To get the 30,000 foot view, see the Role Overview tab.

Pictured: emerging technologies are leading to smaller, stronger and more natural designs for body-powered and electrically powered fingers. Body-powered finger solutions may be created with multiple fingers, a single finger or a partial finger. Electric finger solutions consist of individually powered prosthetic fingers that can bend, touch, pick up and point.

Why AAD

Entrepreneurialism with a mission -- we are a team united in goal: helping others gain day-to-day independence and improve their quality of life by providing technologically advanced upper limb prosthetics. We're also a business, and you'll play a key role in driving success in both areas.

Personal satisfaction -- think, for a moment, of all the things you do with your hands each day. You can imagine how different life would be without them. Simple tasks like zipping a jacket require help and complex tasks such as mechanics or engineering become impossible. You'll interact directly with patients, and many of our BDMs develop long-term friendships with patients and their families. You'll go to sleep each night knowing that your efforts directly helped improve the lives of our patients.

Autonomy and support -- you'll enjoy a degree of independence in managing and growing your region. At the same time, you'll share insights and ideas with the Business Development team on a weekly basis. There also will be diverse resources available from other areas of AAD.

Professional development -- if you ask the other BDMs about it, they will tell you how they have been able to grow, both personally and professionally in this role. In a smaller company your successes will be visible. This role can offer you challenges and opportunities for years to come. In addition, once your have proven yourself you might explore other career paths within AAD.

Great company culture -- we have a strong company culture that places a high value on teamwork We take a comprehensive approach to care, support one another in our efforts, and successes are noticed. And you will play a key role in ensuring a great culture within the Kansas City CoE.

Excellent compensation -- in addition to a generous base salary, we offer a three-tier incentive program. You'll also have a company card for certain expenses so you won't have to wait for reimbursement. Our benefits include all you'd expect, like medical, dental and vision insurance and a 401(k) plan. There are also a few surprises, like an excellent PTO benefit. After your first 90 days you'll gain three days of PTO and continue to accumulate eight hours per month for your first year and even more in your second. Best of all it doesn't cap until 144 hours, meaning you can take vacation and still hold plenty in the bank.

Video: a routine mid-pregnancy ultrasound revealed some startling news to first-time parents Brooke and Jim Davis: their little boy's arms had stopped growing at the elbow. Baby Jameson received his first set of tiny prosthetic arms when he was only 9 months old. As an 18-month-old toddler, he was ready to be fitted with two advanced myoelectric arms. Today Jameson is learning how to feed himself, pick up his toys, ride a trike and hold on to the bars of the merry-go-round at park.

Keys to Success

This role is all about relationships. If you're looking for a role in which you can close one deal and move on to the next in short order, this isn't the role for you. You'll develop referral sources and patient-clients for the long term. For patients, it can take time to receive approvals for their first prosthetic with us, so you'll need to stay in touch with each individual to keep things moving. And most patients will want or need prosthetics in the future. For referrers, you'll need to take the time to establish yourself, as the face of AAD, as someone they can trust. You'll position yourself as a knowledgeable consultant, but you'll also need to make a connection on a more personal level.

In addition, in order to be an outstanding Business Development Manager, you will:

• Achieve goals independently but also contribute effectively as a team member.
• Manage a lot of details without losing sight of the big picture and how those details fit into it.
• Model, for the CoE staff, an upbeat, patient-oriented approach, and help motivate that staff.
• Share our commitment to and passion for the important work we do with patients.

Pictured: Our philosophy is to inform people with limb loss or limb difference about the prosthetic options that are available and give them the opportunity to decide which are most appropriate for their lifestyle and needs. Frequently, more than one prosthetic option may be needed for people to accomplish all of their goals.

About AAD

The human hand is amazingly efficient and plays a critical role in our ability to connect with the world, express ourselves, and touch the people we love. The absence of an upper limb means learning a different way to approach both the simple and complicated tasks of day-to-day life. For these reasons, prosthetist and researcher John Miguelez assembled a team of experts in upper extremity prosthetic rehabilitation and founded Advanced Arm Dynamics in 1998. His goal was to provide the highest level of prosthetic care, incorporating state-of-the art technology and techniques with a multidisciplinary team approach.

Advanced Arm Dynamics is focused on a singular goal: upper extremity prosthetic rehabilitation. That's a striking difference from the general prosthetic clinic where more than 90 percent of the patients are lower extremity. While most clinics see one or two upper limb patients a year, we see hundreds. Our comprehensive approach includes individualized prosthetic evaluation and fitting, on-site occupational therapy, the opportunity to talk with a licensed counselor and assistance with insurance authorization. In addition, patients often have access to new technologies that stem from the company's extensive involvement in international research, development and beta testing. AAD is committed to creating a uniquely supportive environment that enhances the lives of people who have experienced upper limb loss.

Our Centers of Excellence are dedicated to helping people understand their rehabilitation options and move forward with their lives. Building an innovative prosthesis is where we start, but to be truly successful, you need a broader team. At Advanced Arm Dynamics, that team includes:

• An experienced upper extremity prosthetic specialist,
• An occupational therapist who specializes in upper limb training,
• A licensed counselor to assist with transitional challenges, and
• Insurance justification and authorization specialists.

We've made tremendous advancements in the field, and continue to invest heavily in research and development.

Pictured: we have developed expedited fitting protocols that allow us to focus on a single patient's care from start to finish without interruption. In three to five days, patients will have a comprehensive assessment with our multidisciplinary team, set functional goals and therapeutic guidelines, be fit with their initial prosthesis, and work with our on-site occupational therapist.